By: Maria Koblish
The expectations of both clients and journalists are high, and balancing them is key. Clients want coverage maximized and with top-tier outlets, and the media wants stories about topics and trends that their readers care about and will engage with.
At 0to5, we’ve embraced a number of strategies to secure valuable media coverage for our clients. Here are some of our most tried and true:
- Craft a Compelling Narrative: At the heart of every great story lies a compelling narrative. Whether it’s about the company’s journey, an impressive milestone, a groundbreaking product, or an inspiring team member, it’s important to hone your story to resonate with the intended audience. Ask yourself, “Why should they care?” Using relevant industry topics and personalization, a PR pro can create stories that are not only relatable and memorable, but also pique the interest of the intended journalist.
- Offer Unique and Valuable Insights: In a sea of perspectives, standing out requires unique insights and valuable expertise. It’s important for subject matter experts (SMEs) to actively participate in industry discussions, whether at a conference, in a byline, or through expert commentary, and offer data-driven insights. By providing information that adds value, PR professionals position their clients as a go-to source for industry-related topics.
- Capitalize on Your Client’s High-Profile Collaborations and Partnerships: Clients often align themselves with complementary, industry-relevant organizations or influencers that have their own brand and traction. Leveraging these high-profile collaborations and partnerships can help your story and attract the attention of media who have covered the partner in the past.
- Build Authentic Media Relationships: Building strong relationships with journalists, influencers, and industry experts is invaluable when you’re looking to garner strong media coverage for your clients. Investing time in understanding unique preferences, specific interests, and varying writing styles gives the pitcher an upper hand in knowing exactly what stories they’ll be most likely to cover. It’s important to engage with the media authentically, offer valuable insights, and be a reliable resource that cultivates trust.
- Leverage Social Media and Digital Platforms: Media coverage doesn’t stop once the interview concludes and the story is published. Social media has proven to be a powerful tool for bringing additional attention to your story. By consistently sharing valuable content and engaging with audiences, companies can create a digital footprint that captures the attention of journalists and influencers alike. Moreover, the strategic use of hashtags and tagging relevant entities further amplifies potential reach.
Garnering great media coverage is an effort that requires a strategic approach and persistence. By focusing on compelling stories that offer valuable insights or uniquely interesting storylines, nurturing reporter relationships, and leveraging digital platforms, you will find success in your media relations efforts.
To learn more about how Zer0 to 5ive can help drive visibility and industry leadership for your company drop us a line.
By Andie Levine
The right media coverage can significantly impact your brand’s visibility and reputation. Knowing how to effectively leverage your coverage is essential to reaching the widest possible audience and achieving your marketing and PR goals. The following strategies and tactics can help your business maximize its media coverage and drive brand awareness.
The All-Mighty Press Release
Press releases are vital for sharing news, enabling businesses and organizations to communicate significant developments and events to the media and the public. They generate media coverage, enhance visibility, and provide a structured, professional way to convey information. Press releases help share achievements, product launches, financial reports, and more. They also serve double duty as a valuable reference point for journalists and contribute towards a positive public image while maintaining transparency for your business.
Once your team drafts and approves your press release, the best way for quick and widespread distribution is to share it through a distribution service like PR Newswire or BusinessWire, then follow up by emailing the release to key reporters and publications in your field.
After the press release has been distributed on a wire service and delivered to reporters’ inboxes, a few more strategies can help you reach a broader and more engaged audience. The first is to share the press release on your company’s website. Posting on your website can significantly enhance your search engine optimization (SEO) efforts.
Leveraging social media is another effective way to optimize your press release’s reach. Share it across social media channels, and consider pinning it to the top of your business’s page or profile. Make your content more engaging by creating graphics with pull quotes and relevant images to accompany the post.
How to Share Great Media Coverage
Now that your press release has gone out on a wire service and been pitched to reporters, you hopefully have some great media coverage! While many folks will find your article in print or directly on the publication’s website, you can employ additional strategies to maximize your brand’s reach and visibility.
Sharing media coverage on your company’s website is a fundamental step that archives and showcases your news and increases organic search traffic. Consider prominently featuring news on your home page to ensure that visitors to your site immediately see and recognize your company’s success and momentum.
Leveraging your social media presence is also crucial for sharing media coverage effectively. Be sure to include a link to the article and consider tagging the reporters and media outlets responsible; this helps you engage with journalists and enables them to easily repost to their audiences. Additionally, you could update your LinkedIn profile or, in the case of platforms like X (Twitter), your bio with a mention such as “As seen on CNBC” to bolster your credibility.
Another approach is to draft and share posts about the media coverage on behalf of key figures within your organization, such as executives, featured spokespeople, and partners or clients mentioned in the article. Consider turning the placement into an advertisement to reach a targeted audience directly.
Similar to sharing press releases, including your media coverage in email marketing efforts is a valuable tactic to ensure your key stakeholders and supporters can access the latest news and are well-informed about significant developments. This approach broadens your reach and ensures that individuals with a vested interest in your company’s achievements are kept in the loop.
Beyond email marketing, there are additional avenues for disseminating your media coverage effectively. One such approach is incorporating media mentions into investor decks and sales presentations, bolstering your credibility and showcasing your company’s recognition to potential investors and clients. Another is to share your media coverage with industry and networking groups to engage a targeted audience and position your company as a thought leader and an active participant in relevant communities.
The power of media coverage in shaping a company’s reputation and bolstering its visibility cannot be overstated. Press releases, distributed through wire services, serve as a structured and professional means to communicate significant news and updates. Amplifying the impact involves strategically sharing the release and its corresponding media coverage on company websites, social media platforms, and email marketing. By combining these methods, businesses can effectively maximize the impact of their media coverage across diverse channels, ultimately influencing perceptions and driving success.
To learn more about how Zer0 to 5ive can help drive visibility and industry leadership for your company drop us a line.
By Colleen Martin
One of my favorite parts of my job as a PR professional is cultivating a strong rapport and relationship with various reporters, where there is mutual respect and trust between us. They aren’t just a person on the other end of a transaction (pitch) to “win” coverage for my clients, but human beings with families, stresses, pressures, deadlines, and, no doubt, unique and interesting backgrounds that helped them get to where they are today.
However, if you ever read the “Bad Pitch Blog,” which puts PR folks on blast on X (Twitter) for often almost comically poor behavior, it can often seem like PR and journalists are like frenemies with dissonant interests. But dig a little deeper and you will find that the best PR professionals know how to build trust with journalists, deliver them incredible sources and stories worthy of their time and energy, and understand what the key ingredients are to help journalists do what they do best: tell a great story, with speed.
I recently had the honor of interviewing Elizabeth Heubeck, a staff writer for Education Week, one of America’s most trusted resources for K-12 education news and information. Elizabeth, who covers education angles and intersections in significant news events, cultural phenomena, and high-demand topics and issues, and I recently collaborated on a few stories, which were truly great pieces.
A big thank you to Elizabeth for taking the time to conduct this interview with me! You can find her latest stories in Education Week here: https://www.edweek.org/by/elizabeth-heubeck.
Can you briefly introduce yourself and your background as a K-12 education reporter?
My career has been a mix of marketing and journalist writing. I wrote about education and children for most of my career; I had a stint writing for a parenting outlet and wrote a lot about children’s health issues earlier in my career. I joined EducationWeek four years ago and have only been a full-time employee for the last year. I am considered an enterprise reporter, which means I can write about whatever I want.
What motivated you to focus on writing about education?
As a parent and spouse of a lifelong educator, I have always had an interest in education. I thought early on I would become a tutor to help kids with reading but I ended up writing about education instead.
Collaboration With PR Professionals
Can you share examples of successful collaborations or interactions you’ve had with PR reps?
I have been fortunate to have many successful interactions with PR people, who respond quickly, understand whom I need to talk to, and quickly connect me to the right people. Everyone is on a deadline, and we typically only have a few days to submit each story. It can be a catch-22 though, some days, we only have a 1-2 day turnaround, and if you want to make the story compelling, it usually requires talking to an actual person rather than regurgitating data over email. Sometimes, there isn’t enough time to make that happen. That’s when a PR person can be immensely helpful. They have their finger on the pulse and can connect us to folks fast.
What are some common misconceptions reporters have about PR people?
What I hear the most from my colleagues is that PR folks are like annoying salespeople. The woman who shares a space with me told me that one day, she walked away from her desk for two hours, and returned to 900 emails, mostly from PR people. That’s not an exaggeration.
When you are on deadline and under the gun, it can be easy to overgeneralize that ALL PR people hound you. Often, we just hit the ‘delete’ button – probably 60-70% of emails get trashed. Many of them aren’t targeting the right person. I keep getting emails about the U.S. Coast Guard. News flash – I don’t write about the Coast Guard!
Effective Communication
What communication strategies do you find most effective when working with PR professionals, such as pitches (length), press releases, research, etc.?
Phone calls have gone by the wayside. I have actually never received an unsolicited phone call from a PR person. What is effective, beyond a tight, well-written, short (couple of paragraphs) pitch that is targeted to what I write about, is getting ahead of trends; now that’s a godsend. Sometimes I will receive a pitch on a topic, immediately after I wrote about the same thing, what your industry calls “rapid response,” but if you aren’t sending me a unique angle or saying something different, then why would I write about it again? Take our partnership to the next level by helping me get ahead of a trend. If you have a relationship with a reporter, the occasional phone call is okay – but cold calling is usually a waste of time.
Advice for PR Professionals
How can PR professionals best tailor their communications to meet the needs of education reporters?
At the bare minimum, know what we cover. I would also invite PR people to reach out and say, “hey, what are you covering in the next few months?”
How far in advance are you planning stories?
I will put story ideas in buckets based on timing and typically work 1-2 months ahead. I might have something planned for this month, and have other ideas that I will file away for a future month.
Are there any specific elements or information that you consider essential to a story?
If you have background information on a topic that is super easily digestible about a product/service/curriculum, so that we can easily refer back to it – that is phenomenal. We need strong sources, especially educators that can vouch for something working well.
What advice do you have for PR professionals looking to build positive relationships and trust with reporters?
Keep your communication targeted and avoid bombarding reporters with constant pitches. Less is more! If you are in a stage where you are supporting a reporter with a specific story, identify strong sources at the onset and make introductions in a timely manner.
Is there anything else you’d like to share with our readers about the dynamics of working with PR professionals?
Know that timing is incredibly important for us – we are almost always under a time crunch. Put yourself in the position of a journalist, “What would I want to get out of it?” If you do those things, it can be a really phenomenal synergistic relationship between us, or really annoying. It is critical to be super responsive. Journalists who have flipped to PR really get it.
By Sydney Stressman
I have worked with Steven Aquino many times and have gotten to know him well over the years. His work as an accessibility and assistive technology reporter holds so much importance. He has my utmost respect. Today, I had the opportunity to interview Steven about his job, reporting on accessibility in the technology sector, and his perspective on working with public relations professionals.
Thank you, Steven, for taking the time to share your insights with me. You can read Steven’s stories on Forbes here: https://www.forbes.com/sites/stevenaquino/
Can you briefly introduce yourself and your background as a technology reporter?
Hi there! My name is Steven Aquino, and I’m a freelance technology reporter based in San Francisco. I’ve been running a one-man newsroom full-time since May 2013.
You can read more about my journey on my portfolio site.
As to my beat, I cover all things accessibility and assistive technologies. Classically, that pertains to the hardware and software of products like the iPhone. Over time, I’ve grown and evolved my coverage to encompass lots of ways disability and technology intersect. They include healthcare, adaptive clothing, autonomous vehicles, and even Hollywood with film and television. So long as tech companies such as Amazon and Apple insist on leveraging their massive war chests to roll their own streaming services, the tie-ins will remain strong and utterly relevant.
How long have you been reporting on technology/DEI topics, and what motivated you to focus on this field?
As I said, I’ve been a journalist since 2013. Next May marks 11 years.
How I got started in the industry is kind of a long story, but suffice it to say I’ve always loved to write and I’ve always been told I’m *really* good at it. In my prior life teaching special education preschool, I was the school’s unofficial IT person—always setting up devices like computers, iPads, iPods, and more. We used iPads to augment the curriculum with my students, and I wrote about it in my first-ever bylined story. That story immediately went semi-viral, so much so that it got picked up by Apple and their PR team reached out, which led me to snowball to opportunity after opportunity after opportunity that shaped what my career looks like today.
Can you share examples of successful collaborations or interactions you’ve had with PR reps? What are some common misconceptions reporters might have about working with PR folks?
I have experience covering companies big and small, from behemoths like Apple, Google, and Microsoft to smaller, scrappy startups. I’ve attended media events and received regular review units of key products such as the iPhone. Those all involved cultivating and nurturing relationships with PR folks over all these many years.
As for misconceptions, I think reporters are oftentimes jaded in thinking PR folks exist merely to market and push happy/favorable coverage. That’s true to a certain extent, but the majority of my interactions are with people who not only have a job to do for a living, but who are genuinely interested and believe in whatever they’re selling.
What communication strategies do you find most effective when working with PR professionals, such as pitches (length), press releases, research, and more?
I typically work with the usual email pitches and press releases. I also find email interviews more accessible for me, although I know you learn in journalism school they aren’t the best because it’s harder to press people and ask follow-up questions. I get that logic, but email interviews really do make my job easier and more expedient.
I’ve also found texting with PR people more accessible too. It’s easier and more efficient than using email and has the side benefit of being an avenue by which to cultivate the personal end of the relationship. I’m very much an introvert, and texting has enabled me to establish long-standing relationships with people that transcend work. It’s been a great tool with which to network on multiple levels. Of course, I’m not super close with every single person this way, but the point is having a person’s personal number implies trust and care.
How can PR professionals best tailor their communications to meet the needs of technology reporters? Are there any specific elements or information that you consider essential in a press release or pitch related to technology/DEI topics?
I think it’s important not just to mass-mail a press release and call it a day. If possible, I think it’s more prudent (for both of us) to have the comms person tell me a story—tell me what, then why, and let me decide. Sometimes a press release is okay and all I need, but more often they feel sterile and lack the deeper context that’s crucial for my reporting on such an abstract, wide-ranging topic and community.
What are some best practices for PR professionals to build positive relationships with reporters of any beat? How can they effectively pitch stories and information to you?
Don’t be transactional. I know what your job is and you know mine. But we’re also human beings who thrive on interpersonal relationships. You don’t have to be besties with everybody—that’s impossible—but some of the best relationships I enjoy right now masterfully straddle that line between professional and personal. And we’re both better off.
Is there anything else you’d like to share with our readers about the dynamics of working with PR professionals?
Three big points I get asked about an awful lot.
- Just because I agree to interview your client does not automatically guarantee coverage on my end. It’s kinda like a job interview—I’ll interview a bunch of people, but I’m not hiring all of them.
- I’m not sending you interview questions in advance unless we’ve agreed on doing an email Q&A.
- And I’m definitely not sending you my story prior to publication so you and/or your client can inspect it. That’s not at all how reporting works, unless in certain circumstances.
By Lindsay Hull
I’ve been fortunate to collaborate with Kara Arundel, who currently serves as an education reporter for K-12 Dive, on various educational stories over the years. Normally, it’s Kara who works her journalistic magic to interview my clients. However, today, I had the honor of interviewing Kara to gain her perspective on working with public relations professionals and achieving effective communication. She also generously shared some valuable advice for those in the field of PR.
Thanks to Kara for taking the time to conduct this interview with me! You can read Kara’s stories on K-12 Dive here: https://www.k12dive.com/editors/karundel/
Introduction
LH: Can you briefly tell us about your background as a K-12 education reporter?
KA: I knew I wanted to be a news reporter since I was in middle school. I still feel so lucky I am still working in a job I love and am passionate about. I am a senior reporter at K-12 Dive, a publication of Washington, D.C.-based Industry Dive, which is a business journalism company. Here, I cover national education issues from birth through grade 12. Specific education topics I write about include early childhood education, special education, education funding and Congress.
LH: How long have you been reporting on education topics, and what motivated you to focus on this field?
KA: I have worked as an education reporter for the past two decades, first at newspapers in Virginia and Florida, and more recently for online publications. Everywhere I’ve worked, I’ve met people dedicated to improving schools and supporting students. I’m so grateful to everyone who has helped me tell these important stories.
Collaboration with PR Professionals
LH: Can you share examples of successful collaborations or interactions you’ve had with PR reps?
KA: My daily reporting is very much influenced by PR professionals, whether they are alerting K-12 Dive of an upcoming release of a report, a meeting about a top-of-mind topic, or an innovative school-based program.
Some of the most successful collaborations I’ve had with PR professionals happen when they hear about a school- or district-based promising practice and share that information with me. I can then dig into that topic and ask school and district-based educators what steps were taken to make that program successful, what were the roadblocks and what advice would they have for others who may want to replicate the model. Our readers appreciate learning about how schools and districts are addressing barriers in education, such as chronic absenteeism, teacher shortages and funding shortfalls.
We like to focus on these advice-driven stories and include the real-life examples of the efforts educators are undertaking in the schools. PR professionals are extremely helpful in alerting us to these examples.
Effective Communication
LH: What communication strategies do you find most effective when working with PR professionals, such as pitches (length), press releases, research, etc.?
KA: The communication strategies from PR professionals that I find most effective are emails pitching a unique education-related angle, a promising practice, insights into school and district operations, and data or research about timely education issues.
LH: How can PR professionals best tailor their communications to meet the needs of education reporters?
KA: We receive many emailed pitches a day and honestly it can be difficult to sort through all the messages. This is why the subject line is critical to encouraging reporters to open the message to learn more. I do try to read all my messages, but I would encourage PR professionals to send follow-up messages or to call reporters if they don’t get a response.
It is helpful when pitches are as specific as possible. That said, I also respond to and appreciate shorter emailed pitches that give a brief overview and ask if I’m interested in learning more.
At K-12 Dive, we write a mix of shorter articles, called briefs, and longer articles. The longer articles often take several days of reporting and interviews with multiple sources. I appreciate pitches for both of these story formats.
LH: Are there any specific elements or information that you consider essential in a press release or pitch related to education topics?
KA: One of the biggest pieces of guidance I can share is how important it is for education PR professionals to read the education news so they can help put a spotlight on unique activities that relate to current issues facing schools. I really appreciate pitches that highlight real-life examples or case studies of how a school or district is addressing problems in education.
Pitches that are sent ahead of an anticipated news event, such as an offer to review an embargoed report or an interview with an education professional, are most helpful as we plan our short- and long-term news coverage. Also, it is key for reports and press releases to include dates so we can verify how timely the release is.
Story pitches that are overly promotional of a product or service from a for-profit business tend not to get as much attention because our news stories cannot be viewed by readers as being influenced by paid or sponsored content.
Advice for PR Professionals
LH: What are some best practices for PR professionals to build positive relationships with reporters of any beat?
KA: I view the work between news reporters and PR professionals as teamwork in sharing stories with readers to help them better understand a topic. It’s most helpful when PR professionals understand that our news stories can’t promote a for-profit service or product.
LH: How can they effectively pitch stories and information to you and your colleagues?
KA: The PR professionals I work with most frequently have proven track records of being trustworthy and reliable. They have delivered on promises of interviews with education leaders, are available for clarifying follow-up questions and are familiar with our news coverage. They also are understanding when an interview or pitch doesn’t lead to a story. I am often working on several stories at the same time and, depending on the news cycle, I may request an interview or information right away or several weeks or months after the first pitch was sent.
It’s helpful for PR professionals to know the “beats” or focus area of each reporter so they can tailor messages to the reporter for that specific topic. The K-12 Dive team talks regularly, and we are all familiar with what stories each of us is working on so there is no duplication of efforts.
Closing Thoughts
LH: Is there anything else you’d like to share with our readers about the dynamics of working with PR professionals?
KA: I strongly believe that there are a lot of untold stories in education. Don’t be hesitant to pitch a story idea to reporters even if you are unsure how it may land. There are several times I will get a story pitch and it aligns with an article I’m already working on — or sparks a new idea. We all need to help tell the stories about the challenges and successes our schools are facing.
By Annmarie Ely
When you think of the interviews you have genuinely enjoyed listening to, what kinds of communicators come to mind? They probably captured your attention early on, got to the point, included interesting anecdotes or stories, and spoke with confidence. Are some people just great communicators, while others are destined to lose their audiences? According to Bill McGowan, being an engaging communicator is something we can all learn.
McGowan is a former journalist turned media trainer and communications coach who helps clients deliver their messages with “enthusiasm, conviction, and confidence.” His clients have included executives from well-known companies as well as professional athletes. He co-authored the book, “Pitch Perfect,” with Alisa Bowman to share lessons he has learned from helping clients improve their communication skills. These lessons, which are distilled into seven principles, can be applied to public speaking, interviews, or any important conversation.
Of the seven principles in the book, below are three that are especially relevant for PR and media interviews.
- Scorsese Principle – This principle, which McGowan named for director Martin Scorsese, is about approaching your communication like a film in the mind of the listener. McGowan suggests that speakers use anecdotes, visuals, and analogies to entice the listener to follow along. A great example of this principle is an analogy used by Lora Bartlett, an associate professor of education at the University of California, Santa Cruz. In an interview with The Hechinger Report, instead of simply saying teaching remotely while teaching in person is challenging for teachers, she used a compelling comparison. Bartlett compared the teachers’ experiences to having to drive a car while playing a driving video game at the same time. This memorable visual is a much more engaging way to share information. Consider how you can incorporate visual comparisons to help an audience understand or connect with your message.
- Pasta Sauce Principle – This principle is about “boiling it down.” McGowan recommends considering what is truly necessary to communicate your most important points. Could you cut a third? Could you cut half? Boiling down your message to the most important information ensures you’re getting across what you need to while still making the interview engaging.
- Conviction Principle – This principle is about believing in your message and conveying confidence. You can convey confidence by practicing avoiding phrases like “kind of,” “sort of,” and “like.” McGowan also recommends that speakers skip using industry jargon. If your topic is highly technical, make sure you’re communicating in a way that is accessible. Replacing industry jargon with clear, easy-to-understand language will allow you to reach more people and make the conversation appealing to a wider audience.
McGowan recommends practicing the seven principles and focusing on gradual improvement. He suggests watching interviews and speeches and trying to determine which principles are being used. When applying the principles, he recommends focusing on improving one at a time instead of all seven at once. McGowan suggests recording and watching or listening to yourself speak, when possible, to track progress and areas where you could continue to improve.
To read all seven principles and to learn more, you can find the book here.
By Lindsay Hull, Director of Media
You secured a media interview for your client. Yay! Now what? When you are asked to facilitate an interview, it is important to remember that the goal is to position your client’s organization in the best possible light – whether it’s for a product launch or a profile piece on an executive. If you (or your client) are not prepared, interviews can be nerve-wracking and sometimes frustrating. To facilitate a successful media interview, there are a few key things to keep in mind. Here are five tips for making the most of your next media interview.
1. Prepare Your Client
Preparing for a media interview is all about managing expectations and setting the stage for success. To do this, PR people need to consider the message they want to communicate and the audience they are trying to reach.
Once that framework is in place, the PR pro should develop a briefing document for the client that includes potential questions and key talking points, along with other important information like details about the reporter, past articles by the reporter, the logistics for the call, and so on. These details will help the client understand the goal of the interview, stay on message, and position the interview for the publication’s audience. Coordinating a prep call with your client to rehearse their responses is also a helpful tactic, particularly for high-profile interviews. For some interviews, it’s also important to practice how the client will react if confronted with tough questions or unexpected follow-up questions. By simulating different situations ahead of time, both you and your client will feel more confident when it comes time for the real interview.
2. Make Introductions
Once you’re on the line with the reporter and your client, it’s time for introductions. As the PR pro, it is your job to set the stage for a productive discussion and help everyone feel at ease. Be prepared with the client’s name and title and have a short synopsis of what they’ll be talking about during the interview (it’s a good reminder for both the client and reporter). If there are any topics that are off-limits, or if the discussion is under embargo, now is the time to remind the reporter.
Following introductions, it’s also important to communicate what your role will be during the interview: to support your client during the interview with additional information as needed, and to handle any follow up items that need sending – images, additional information, etc. This gives everyone on the line full transparency.
3. Monitor the Interview
Once introductions are complete and you hand the conversation over to the reporter to begin their questions, you have several jobs to keep in mind as you monitor the interview. The most important thing is to listen carefully and take good notes. Being an active listener in the interview ensures that you can intervene (if need be) so that the message you want to communicate is accurately represented in the story. Listening carefully is also critical for Step 5 when you provide performance feedback to your client. Plus, you may be able to pick up on some new details or tidbits from your client that can be used to craft your next great pitch! Lastly, if your client forgets to mention an important talking point, now is the time to bring it up. If you’re off exploring what your next pie recipe will be and not paying attention to the interview, you may miss your chance.
4. Close the Interview
As the interview comes to a close, always thank all parties for taking the time to conduct and participate in the interview. Second, you should invite the reporter to contact you if they have any further questions or need clarification on anything. Finally, while you have them on the line, you can ask the reporter if they had a sense on when the article will be published. This is key information so that you can send your hard earned media coverage to your client in a timely manner.
5. Provide Your Client with Helpful Feedback
It’s important to provide feedback to your client after a media interview, whether it was positive or negative. You can help them understand how they did and what they can improve upon for next time. This feedback is crucial for helping your client learn and grow as a media personality.
Following these five steps will help you prepare for and facilitate a successful media interview. Planning ahead and being prepared are essential to ensuring a smooth and stress-free interview. Let us know of any additional tips or information you may have!
By Patrick Reilly
We’ve all been there. The client has no upcoming announcements and the proactive pitches just aren’t hitting the mark. That doesn’t necessarily mean the pitch angles aren’t ideal or that the topics aren’t of interest, but as public relations professionals, we are in a results-oriented industry where it’s our job to deliver media opportunities and coverage.
In this scenario, the best option would be some good, old-fashioned rapid response pitching. For those unfamiliar with the term, rapid response pitching entails some due diligence in searching the internet to find relevant media coverage that aligns with your client’s industry or a particular pitch angle and, well, responding to them rapidly. This practice is a great way to build media lists and create new relationships while securing interviews and coverage. Here are a few tips to get the best results from your rapid response pitch:
Track Your Client’s Keywords
This can be achieved by using services like Google Alerts or Talkwater, where you set up alerts for keywords that are relevant to your clients. For example, if your client is focused on “Cloud Cost Management,” you should include everything that is related to this topic, which may include a broader term like “Cloud Computing” to something more niche like “Cloud Cost Optimization” or “Collaborative Cost Management.” Major players in this industry should also be included, such as “AWS” or “Azure” in this example, to see who is writing about these organizations.
You should also include your client’s top competitors in your search. These might actually end up being the “low-hanging fruit” in terms of getting interest from reporters. Rapid response presents an opportunity to reach out to editors and explain what your client is doing and how they are better, different, or deserve inclusion in future story ideas. In addition, you should also customize all of your alerts to get notified as soon as they happen – this way, you’re one of the first to get the hot news stories.
Check Media Alerts Often
PR professionals should start the workday by checking their media alerts and repeat the process throughout the day. While scanning keywords for proactive pitching, you can identify whether the article is a good fit, as you will quickly find that a good portion of articles that come through are not relevant or come from small outlets outside of your client’s target geographies.
If you find a great article from a desirable outlet, you then move on to the next step (see below for how to go get ‘em). Another avenue to consider is a simple Google Search on related topics and see what the media is writing about in the last month that might be worth some outreach.
Go Get ‘Em!
Ok, you identified a perfect article – so, now it’s actually time to respond. The subject line I like to use is a simple “In response to your recent article in the Wall Street Journal” or something more broad and ambiguous that is more likely to grab a reporters attention. They are getting hundreds of pitches a day, so a subject line that is not too specific might encourage them to open the email – especially when you are talking about something they already wrote. The best way to start an email is to politely touch the reporter or editor with a simple lede that starts off something like the example below:
Hi xx,
My name is Patrick Reilly and I help conduct the PR efforts for “Clients Name.” I notice that you recently wrote the article entitled “XYZ,” and I’d love to connect you with “Spokespersons name”, “Title” of “Clients Name” – “Clients Key Message” to talk about “pitch angle.”
After your intro, customize the rest of the pitch to fit the angle and make it more personal. Sometimes the article might follow exactly along the lines of the angle you are pitching, and the reporters might not be that interested in speaking to your client since they just wrote about that topic. In this situation, it is still a good idea to reach out, as the reporter might have a follow up story or want to keep your client on radar for any related stories they’re working on. With pitching, the worst answer you can get is “no” – but you can move on and find another article of relevance to rapid respond to.
Responding to Rapid Response
I think this might be the most overlooked part of rapidly responding to the media – forgetting to follow up with the initial email. It is a good idea to respond directly to the email you originally sent, which gives you a ‘second chance’ to send another broad and ambiguous subject line that references what the reporter already wrote. For example, the response email can look like the example below:
Hi xx,
Just bumping this email to the top of your inbox!
Let me know if you can set up a future call with “Spokesperson name” “title”, of “Companies Name” to discuss “relevant pitch angle” for a story idea. Let me know what time/date works best to schedule a call.
Let me know if you also might be working on future related stories where you can use “spokesperson’s name” as a source.
Thanks!
XX
I wouldn’t follow up more than once on a rapid response via email – but you can also call the reporter on the phone to follow up with a similar message. Since the first note is a rapid response, the follow up is more of a courtesy reminder, after that – you are just annoying the reporters.
Timing – How Soon Is Now?
The ultimate idea of rapid response pitching is exactly that – responding right when a news article is fresh. However, since we are not robots and because systems like Google Alerts are not always reliable, it’s not always possible to get to every relevant story immediately. Ideally, rapid responding to articles should be within a few hours to days after they run – but it’s ok to reach out as far as three months after the story has ran. This also depends on the angle you’re pitching and the story itself of course. If the original article is a feature on “sustainability in cloud management,” you have more time to respond. However, if it’s a major announcement from a company, I think two weeks might be the most time you have before it’s considered ‘old news.’
Rapid response pitching is a fantastic way to create new and strong media relationships, build media lists for reporters that might not be listed on Cision or other media monitoring platforms, and above all, get a new interview in a desirable outlet that will hopefully turn into coverage.
Pursuing FDA approval for your medical device can be an exciting time for any company in the healthcare space. Whether you are taking the path of the FDA’s premarket approval (PMA) process or the 510(k), the regulatory milestones along the way create multiple opportunities for a company to begin generating visibility and awareness for the product.
These key milestones include:
- Clinical Trials
- PMA/510(K) Submission
- Advisory Committee Meeting
- FDA Approval
- Launch
A PR strategy that beings at the start of clinical trials and keep key stakeholders informed along the way will enable you to be prepared for each step, maximizing visibility throughout the process, and hit the ground running once your product receives FDA approval.
Clinical Trials – Announcing the commencement of clinical trials (first patient enrolled) and the achievement of key milestones can be announced through press releases and promoted to the media. At this stage, it is important to identify your top media contacts and influencers so that you can keep them informed throughout the process. Phase I and II clinical trials will generate the most interest among trade publications, while Phase III trials will be of interest to a wider array of media, potentially including mainstream media.
Once the clinical trials end and the submission is being prepared, it can be a good time to launch an issues campaign that supports the need for your device in the industry, educates stakeholders and helps build awareness. This type of campaign can help lay the groundwork for the filing and advisory board meetings.
PMA/510(K) Submission – Prior to the company submitting its application for FDA approval, it’s important that all the pieces of the communications strategy are in place to support the company through the advisory meetings and begin the push toward launch. This includes finalizing key messages and supporting points, identifying and preparing KOLs, and conducting any non-clinical research that will help support the launch of the product, such as market research or surveys. The PMA submission should be announced through a press release and interviews with key reporters should be scheduled with company executives.
Advisory Committee Meetings – Advisory Committee meetings leading up to approvals are a key milestone for awareness and visibility. It is important to issue a press release in advance of each meeting – to announce the scheduled meeting date and to inform media of this important milestone – and also to announce the outcome immediately upon the close of each meeting, preferably the same day. Industry media are likely to attend these meetings, particularly if your device is high profile. You can contact the FDA communications team assigned to your device category for additional insight into which media have registered to attend the meeting or might be there. Therefore, company spokespeople should be prepared with media talking points and a QA in advance of the meeting for on-site interviews. Key media contacts not in attendance should be briefed via phone as soon as possible following a successful meeting.
FDA Approval – Assuming that all goes well, the FDA will alert the company that the product is “approvable” and a date will be set by which time your company will receive official word of approval. While it is sometimes hard to know the specific date that the approval will be received, you should be prepared with all materials and communications plans in place so that you can push out the press release immediately upon notice. All key reporters should be pre-briefed on milestones to date and the outcome of the advisory board meeting. Key KOLs, clinical trial sites that you are using for media, and others who will serve as media references should be media trained and provided with key message points. Photos, videos and other multimedia assets should be prepared, captioned and made available on your website for download (this page can be hidden until the approval is official.) Once the FDA approval is formalized, an aggressive PR campaign in support of the product can begin.
Launch
Likely there will be some time between FDA approval and the actual commercial launch of the product to target market. At this point, you should have a strong foundation of visibility and awareness for your product, which will help you build momentum towards the commercial launch. But that, my PR friends, is a topic for another blog!
Any tips to share for maximizing visibility through the FDA process? Let us know.
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As public relations professionals, one of our main responsibilities is to build relationships with the media on behalf of our clients. Developing a good rapport with a member of the media can result in interview and byline opportunities you’ve pitched as well as opportunities where a reporter proactively reaches out to use a client as an expert in an upcoming piece.
In order to foster a great relationship with a member of the media, a PR pro must first understand the keys to successful pitching. Understanding what a reporter is looking for will enable you to draft pitches that will not only be worthwhile to the reporter, but also to you and your client.
Here are five things to remember before you develop your pitch:
- Facts, Facts and More Facts: The media loves hard facts, so beginning your pitch with a reputable, eye-opening statistic to address a pain point is a great way to get a reporter’s attention and spur his/her interest in the topic you are pitching.
- Hard News Is Great News: You can pique the media’s interest by pitching them hard client news such as new products, acquisitions, partnerships, etc. In some cases – when newsworthy enough – you can even use these types of announcements to kindle their interest through embargos or exclusives.
- Breaking News and Events: Whether it a recent election or a major conference/event/holiday, you can use timely news hooks to get the attention of a reporter that may already be covering a related story
- Catchy Subject Lines: A subject line can make or break your chance of catching the eye of a reporter, as they are often working on-the-go or trying to meet a deadline. Your subject line should be as short and clever as possible, as well as readable from a smartphone or tablet.
- Ready-to-Go Content: Reporters are often juggling multiple stories at once, so they may pass on a story idea if it requires them to interview a source and ultimately write another piece. Having “Expert Tips” or “Top-10 Lists” at the ready can increase your chances of coverage. In some instances, it can also lead to a byline opportunity for your client.
Keeping these tips in mind, you can now confidently draft a pitch that will get a second look and help you open the door to new and greater opportunities for client coverage.
Related Articles
5 Tips for Building Relationship with Media
The Role of Research in Media Relations
The Anatomy of a Success Pitch
By Maggie Markert, Strategist