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By Sydney Peterson

1. What types of social media campaigns have you worked on at 0to5?

There have been a few exciting campaigns I’ve been fortunate enough to be a part of. In 2021, I helped Sony AI announce Gran Turismo Sophy, their breakthrough AI agent, which started with a series of cryptic posts hinting at a big announcement on the way. Across all channels, the organic campaign generated 650K social media impressions, 15K link clicks, and 2.2K new followers in a week. 

In addition to global announcements, I’ve helped companies establish their presence at industry conferences, accelerate recruitment efforts, launch new products and services, and participate in national awareness days.

2. What is your favorite part about working in social media?

There are general best practices to follow, but there isn’t a “one-size-fits-all” strategy that can be applied to each client – which is my favorite part about working in social media! Each organization that comes to 0to5 for social media support has a unique set of goals it is working to achieve through its social media presence. Our job is to find creative ways to meet those goals that resonate with their target audience.  

Social media also keeps you on your toes. There are new platform updates weekly, and understanding how each new feature works is essential. It is mentally stimulating, and there is no shortage of new things to learn!

3. What are some brands or campaigns that you admire?

There are so many great B2C brands out there that – rightfully so – get a lot of attention for their fun and often-viral content. However, there’s a misconception that B2B companies can’t also have fun and creative social media. A few great examples I like to point to are: Salesforce, IBM, and Gartner.

4. How do you think social media has evolved since you started your career?

The technological advancements, even in just the past year, are impressive. There are more ways to share content than ever before, which has led to more opportunities for impressions, engagement, leads, etc., which is exciting but also easy to get caught up on. But as much as it has evolved, its ethos has remained the same. At the heart of social media, being transparent and offering value to your audience works. 

5. Where do you see social media going in the next few years? What trends are you excited about?

I like that social media is becoming more accessible and conversational for B2B organizations. In the beginning, many felt that their online presence needed to be super polished and sterile – and for some industries, this resonates with their audiences! – but now, they are more willing to lean into “being real.” I’m glad to see companies ditch stock photography in favor of images of their real employees or customers. Even a quick photo snapped on an iPhone is better received than a stock photo.

6. What is your advice for creating more engaging social media content?

If you’re struggling with engagement on social media, you’re likely not sending the right messages to your audience. Start by clearly identifying your top two to three audiences. You should already have a good idea of who your buyer personas are through research, surveys, and customer pain points. After identifying their key challenges, develop content around how your organization can help address them.

7. What are some great resources or blogs to follow for someone who wants to accelerate their career in social media management?

I’m a big fan of Hootsuite. Not only do we use their platform here at 0to5, but I highly recommend their webinars to anyone interested in staying on top of the latest and greatest social media trends.  What’s more, the great thing about social media is that you don’t need a client to show off your skills! Your channels can serve as a case study for your ability to create professional, engaging content. 

8. What does being Zer0 to 5ive’s Director of Social Media mean to you?

Zer0 to 5ive has a remarkable depth and breadth of expertise and talent, making us a valued partner for organizations building a brand and market presence. As Director of Social Media, I get excited to work with organizations ready to take their social media to the next level: whether this means revamping existing accounts or creating them for the first time. 

Social media is sometimes easy for companies to overlook. After working with 0to5, I hope our clients can see the value in creating impactful social media strategies that drive brand growth, engage audiences, and deliver measurable results. In this role, I want to help clients navigate the ever-evolving digital landscape and position them for success in their marketing and PR endeavors.

To learn more about how Zer0 to 5ive’s team can help your company, visit our PR and social media page, or drop us a line.